Q: Why don't you publish your Up Lighting prices?
A: We offer package discounts for multiple rental services. The more items you rent from us, the better deal we can give you on each one. Leaving out individual item prices prevents visitors from adding them all up and having the wrong idea of what their discounted bundled package could actually cost. For rates, call us at 734-272-9608, or write us here about what you're interested in, and we'll contact you promptly with a great deal!
Q: I have no idea how many lights I'll need, or where they should be placed. How do I decide which Up Lighting package to choose?
A: We are happy to meet with you FREE at your venue to take a look at its layout and discuss the possibilities and options you have to greatly enhance your event with our dramatic lighting designs. This better allows us to consider entry ways, windows, stages, posts, and other room objects when helping you come up with the perfect package. If at all possible, you can email floor plans and room photos to us as well.
NOTE: Travel fees may apply (based on distance) for any additional consultations beyond our inti al FREE consultation. Also, if you cancel the initial FREE consultation after we have already arrived at your venue, we may charge a travel fee to reschedule a second meeting. Please contact us at least two hours in advance to cancel a consultation.
Q: What is the difference between under table lighting and up lighting, and what is the difference in cost?
A: The only difference is placement. We use the same LED fixtures, that are used for up lighting, to use under tables. So, if you wanted 8 up lights on the walls and 4 lights for underneath tables, you could order the 12 LED lighting package and we'd place them accordingly.
Q: Is there an extra delivery or setup charge for lighting services?
A: No. Delivery and setup, within our service area, is included as part of the quoted rental rate. We will occasionally travel outside of our service area for larger rentals, and an additional delivery fee might be necessary depending on distance. Providing services beyond our local area will be decided on a case by case basis.
Q: Do you match or beat other companies' prices?
A: We are always willing to consider matching or beating an experienced and professional competitor's rates within reason. However, many of the "unprofessional" companies, with their too-good-to-be-true rates, aren't willing to meet with customers ahead of time, discuss exact placement of the lighting, custom-match colors exactly to the other decor, secure wiring down and out of the way, or professionally install and setup lighting the way that it should be. Time and time again, we see how these "cheaper" vendors have fat, ugly, orange and yellow extension cords running all over the place right in the guests' path, and how they spend no time at all doing things in a professional and correct manner.
If you have to trust that their idea of "purple" will be the same as your idea of "purple", or that your "aqua" dresses will match their pre-set "blue-green" color... then you're probably going to be disappointed.
The truth is that anyone can buy a bunch of lights and extension cords and call themselves a "lighting company". Therefore, we don't involve ourselves with out-bidding them.
Remember, if a deal sounds too good be true, it most likely is.
Q: Is there a time limit on your Up Lighting services??
A: Whether your event is two hours or ten hours, your lighting can remain running the entire time, at no extra charge. Our LED fixtures have a very low power consumption.
Q: What about safety? Will there be cords, plugs or hot fixtures getting in our guests' way?
A: No. There are never any loose wires, cables, or connectors for guests to possibly trip over or damage. We take great care to place our lighting in secluded locations where they will be well out of the way whenever possible, and secure all wiring down to conceal them. Our LED lamps remain cool and are perfectly safe if touched by curious children, and will not damage surfaces if disturbed, regardless of how long they've been running.
Q: What colors are available for Up Lighting?
A: Our LED fixtures can produce hundreds of colors. You can find RGB color charts on Google to see just how unlimited your choices are.