Q: Why don't you publish your Photo Booth prices?
A: We offer package discounts for multiple rental services. The more items you rent from us, the better deal we can give you on each one. Leaving out individual item prices prevents visitors from adding them all up and having the wrong idea of what their discounted bundled package could actually cost. For rates, call us at 734-272-9608, or write us here about what you're interested in, and we'll contact you promptly with a great deal!

Q: Is there an extra delivery or setup charge for a Photo Booth?
A: No. Delivery and setup, within our service area, is included as part of the quoted rental rate. We will occasionally travel outside of our service area for larger rentals, and an additional delivery fee might be necessary depending on distance. Providing services beyond our local area will be decided on a case by case basis.

Q: Can I come by and see your photo booths in action before I decide to rent one?
A. Certainly! Just contact us for an appointment so that we can have one setup and ready for you. You can even try one out if you'd like! Most other photo booth companies don't even show pictures of their photo booths on their websites, and we can probably guess why that is. But we're proud to show off our beautiful photo booths because we know that you will absolutely love them!

Q: Can I pick up the photo booth, rather than having it delivered?
A. No. Our photo booths are over 400 pounds, extremely expensive, and very complex. Our professionals deliver, setup, and operate all of our photo booths.

Q: Can we have our photo booth outdoors?
A: Absolutely. All that is required is a hard, flat, level, dry surface. If necessary, under certain weather conditions, we may need to cover the booth with a canopy (which we can provide). Property with hilly landscapes must be driven over with our vehicles in order to unload our photo booths at flat locations. Property must be cleared of rocks and any other debris ahead of time for photo booth delivery. Once unloaded, we cannot move our photo booths over gravel, uneven ground, or steps. Photo booths placed on lawns will require a sheet of plywood (or other suitable material) underneath.

We will not place our photo booths directly on grass or wet ground. Nor will we drive our vehicles through mud or conditions that could possibly result in our vehicles becoming stuck.

If any of the above conditions prevent us from setting up our photo booth, you will either have to decide on another location, or cancel our services and forfeit your deposit. When you reserve one of our photo booths, that booth then becomes unavailable for another potential customer. Therefore, if we show up at your event only to find that you have no acceptable location for the booth to be placed, we have lost out on renting the booth to someone else.

Q: Do I have to rent a booth for 4 hours, or can I rent it for less time?
A: Yes, you can rent our booths for only 3 hours if you'd like. However, regardless of the amount of hours it is used, the same delivery, setup, and take down time is required. Therefore, we do not recommend renting a booth for 2 hours or less as it would cost close to what it costs for 3 hours. The 4 hour rental is the best value.

Q: Can we keep the booth longer than 4 hours if we need to?
A: Yes, as long as we do not need the booth for another scheduled event, you can rent the photo booth for an additional $100 per hour. We will not, under any circumstances, leave the booth anywhere overnight, or unattended.

Q: If I need our photo booth setup early, will I be charged for the idle time before it opens?
A: No. We will make every effort to setup your booth as far ahead of time as possible to avoid disrupting your event and inconveniencing your guests, and you'll only be charged for the time the booth is actually running. However, please let us know, IN WRITING on your Event Agreement, when you need your photo booth setup so that we can schedule around other events and meet your needs (verbal notices can lead to misunderstandings). We service multiple events per day and must coordinate them accordingly. We cannot guarantee early deliveries and setups with too short of notice or last minute time changes.

Q: We will not be using the booth during dinner hour. Can we have the photo booth temporarily down during this time without being charged?
A: Our attendant must be present, and compensated, during his or her time spent at your event. Therefore, the normal rental period lasts from the time the booth first opens, until it is taken down. However, if you have any unusual circumstances that require this sort of request, please contact us and we'll be more than happy to discuss any possible solutions to accommodate you.

Q: Can I order duplicate photo strips?
A: Both the Photo booth and Photo-Video-Internet booth packages include a FREE DVD containing all of the photos and video taken during your rental. They can be printed, emailed, or shared. In addition, each photo strip from the Photo/Video Booth has a unique code at the bottom so you can access your photos and video online for sharing on your favorite social networking sites.

Q: What is the Photo Guest Book, and how much does it cost?
A: The Photo Guest Book is a photo album (or memory book). Our attendant will collect each duplicate photo from your guests, and assemble them into the guest book during the entire rental, while providing space for your guests to comment and sign. After each page is complete, the attendant inserts it behind a clear, protective layer. At the end of the rental time, the completed book is then given to the party who rented the booth.

All of of our Wedding Booth packages include a FREE Photo Guest Book. However, we also offer Photo Guest Books for all other photo booth events for $50. So, if your event isn't a wedding, and you wish to add a photo guest book with your photo booth rental, be sure to indicate it on the Reserve Your Date form.

Q: Why couldn't I just supply my own Photo Guest Book?
A: You can. However, be sure to provide any necessary supplies (pens, gluesticks, a table, etc.) for your guests to use to assure that the book will be completed to your satisfaction. If you opt out of our Photo Guest Book option, we'll assume that you're not going to have one at your event, and we may or may not have these supplies with us.

Q: How do we go about getting our Custom Photo Strip artwork?
A: When you are ready to reserve your photo booth on the Reserve Your Date page, simply select from the Custom Graphic choices before submitting. Our graphics department can design a great-looking and professional-quality photo strip header for you or your organization. However, since this is included at no cost, we cannot spend hours upon hours re-designing and re-proofing several variations of a design. Therefore, if you'd prefer something specific, other than our design, please feel free to submit something to us.

Q: Can we move the photo booth up or down stairways?
A: No. The photo booth must be delivered and setup in an area that does not require many steps. The photo booths are one piece, weigh over 400 lbs, and cannot be moved easily up and down stairways. If a booth is dropped, it could result in an injury, not to mention hundreds of dollars in repairs. We do have small ramps for rolling the photo booths up and down small doorway steps and entry ways. Also, we can sometimes unload a booth from our vehicle when backed up against certain porches, decks, or other non-ground level structures, whenever possible, as long as they are determined by us to be sturdy enough, and accessible enough. We reserve the right to refuse placing our photo booths in unsafe and/or problematic locations.

Q: Do you beat your competitor's low promotional rates?
A: We are always willing to consider matching or beating a competitor's promotional rates within reason. Just BEWARE that there are some companies out there that simply quote extremely low rates just to get bookings, and to take other companies' business away, then later as the event dates approach, choosing which ones that pay off the biggest for them (longer rental times, larger upgraded booth packages, etc), then cancelling on everyone else with the much lower payoff at the last minute. They may even be booking more booths than they actually even have, just to keep customers on the hook and prevent them from going elsewhere, until they decide which events are more worthwhile for them, and which ones aren't.

Cancelling on customers when better offers come along is about as deceitful and unprofessional as it gets... and we don't even involve ourselves with outbidding them.

Remember, if a deal sounds too good be true, it probably is.