Q: Do I need any special knowledge to set up my Up Lighting?
A: If you can plug a power cord into an outlet, then you've mastered the most difficult part. All that is really required is...
You will receive a step-by-step diagram, included with your lighting rental, clearly illustrating these simple steps and other useful tips.
Q: What about safety? Do these lights become hot or blow fuses?
A: No. Our LED up lights and gobo projectors remain cool and are perfectly safe if touched by curious children, and will not damage surfaces if disturbed, regardless of how long they've been running. They use VERY low power consumption and do not affect electrical systems.
Q: Where should the Gobo projector and stand be located?
A: Keep in mind that just like any other projector, the gobo projector MUST be located somewhere opposite from, and facing, the projected image. We recommend somewhere nearby other DJ or band equipment with other speaker stands and cabling, or any other such place that your guests would normally avoid. When possible, you can also mount the projector from ceilings already equipped with appropriate lighting trusses.
Q: I have no idea how many Up Lights I'll need, or where they should be placed. How do I decide how many to rent?
A: The first step would be to consider what areas you want lit. Some people only wish to light behind their head tables, or only certain areas that they want to draw attention to, while others wish to light up their entire rooms. Up lights can be be placed very close together or very far apart. Obviously, the closer together they are to each other, the more dramatic the effect, but the more you'll need to cover any given area... so it's all up to you.
Also, be sure to consider entryways, windows, mirrors, stages, bars, posts, and other problematic room areas when planning your lighting arrangement. High-traffic areas, such as kitchen doorways and bar areas, should be avoided. Guests and banquet personnel tend to accidentally move or even knock lights over when they are in their way. Therefore, floor plan diagrams can often be misleading when deciding where lights can be placed. It's always best to plan your lighting design by actually standing inside the room you'll be lighting.
We have several photos in our lighting gallery to illustrate the possible options you have to greatly enhance your event with our lighting fixtures.
Q: Do I need to supply any additional tools, cords, or cabling?
A: No. We provide you with everything you need. However, if you require any lights connected further apart than 15 feet, then you would either need to use additional extension cords, or possibly use other wall outlets to avoid needing additional cords. No tools are required... just your own two hands.
Q: If it's so easy for people to do this themselves, why would anyone pay more to have them professionally installed?
A: Several reasons. First, we have been doing this for many years and know all of the dos and don'ts, and all of the tricks of the trade. Alternatively to customers doing all of this themselves, we offer to meet with them FREE at their venues to take a look at room layouts and discuss the possibilities and options they have. This better allows us to consider all of the things we've learned over the years in order to make the best recommendations and to help you come up with the perfect package. We color-match custom colors that will blend perfectly with your event's color scheme. We also consider how the existing wall color will affect the lighting color, and make any needed adjustments. We take great care to neatly and carefully install our lighting in locations where they will not only be the most effective aesthetics-wise, but will be well out of the way of guests whenever possible, by securing all wires, cables and connectors down to conceal them.
Our DIY rentals are simply another alternative for those with limited budgets. But, we always recommend hiring our lighting professionals to handle your events which are of the utmost importance to you.
Q: Can I rent Up Lights from you to turn around and rent to my own clients?
A: Sure! Give us a call!!
Q: What is your cancellation policy?
A: You may cancel at any time before the lights are provided to you. However, as indicated within our Event Agreement, all deposits are non-refundable. This is simply because our decision to reserve future potential customers' rentals are based upon your reservation and the availability of our equipment. If you would like to cancel your rental, you must do so in writing via email so that there is no miscommunication.
Q: What if a light, or other equipment, is lost, stolen, or damaged?
A: A signed Rental Agreement, drivers license (or state ID) and credit card information is required for all rentals. Your credit card will be charged in the event that any of our equipment is not returned to us in the same condition that it was in when you received it.
Q: What colors are available for Up Lighting?
A: Our LED fixtures include 7 basic built-in ready-to-go colors. However, they can also produce hundreds of "custom" colors by mixing the RGB value switches (similar to how a television screen produces hundreds of colors). This, however can involve some patience, time and effort on your part. But, if you really want to color-match your event's Apricot color scheme, or match the bridesmaids' Aqua Green dresses, we can preset those "custom" colors for you before you receive them from us. They will then automatically produce that custom color we've set just by plugging them in.
Also, you won't lose your color settings if the lights are ever turned off or disconnected. They will come back on just as they were set.
Q: What colors are available for Gobo Lighting?
A: Full colored gobos, where different elements of the design are different colors, cost several hundreds of dollars to have made, but we can certainly do so if you wish. Alternatively, we can provide colored gels to place over your gobo, to color the entire image with one color. But keep in mind that these colored gels cause a reduced projection brightness, especially on darker walls and floors.